"I would have given this five stars, except that I received unintelligible phone calls from the company dispatch as I was trying to clear customs and again when I was outside customs. They were unnecessary and unhelpful. My driver was right on time, and the phone calls only confused the matter. Also, I was arriving from the US and many Americans do not have phones that work outside, so would prefer contact through email prior to the trip rather than communicating via phone. That should be reserved for emergencies only."